And then they repeatedly ram you into buying a business account, regardless of whether you need it or not. They changed their app so the workaround for adding an exchange account seems virtually impossible unless you want to upgrade to business. One thing I can say is that their support the last time I ordered this product was MUCH BETTER. They have absolutely terrible support that fails to seemingly even read your request, let alone addrsss your concerns and help you work through them. Support: x4 more times (ignores my concerns) Buy business!! (Proceeds in paragraphs to try to sell me MB Business, pasted similar pitch… Please help me by addressing the other things I spoke to. Once again, I am not a business and won’t be upgrading just to have my student account with my other four accounts. Me: I cannot delete the exchange account as the app crashes. Support: (a different person) Buy MB business! (Then proceeds in many different long paragraphs to try to sell me a business upgrade/account. I cannot even access the incoming server. Me: how/where/what do you I change them to? You have no docs or articles to help and your doesn’t allow me to do anything other than choose a new url for the outgoing server. Support: you can change the IMAP settings. Things weren’t as advertised and not I’m being bombarded with messages within the app to upgrade to business and I don’t have a business account. It’s not a business and I don’t need business features or to pay for a business plan bc I am not a business- is there a work around? Otherwise I’d appreciate a refund. Me: Hi, I have an exchange account that is my school account as I am a student that needs to work with the other inboxes. Here’s a paraphrased conversation from their support: I immediately remembered upon buying it why I deleted it very soon after… upon writing their customer support really hit home these issues: This is the third time in the last few years that I’ve bought and used mailbird. If You Have An Exchange Account that isn’t related to a business, don’t buy this!!!
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